Over the last decade, our company has tried several ticket management products. We couldn’t find one that completely fit our needs. Then we found DigTix. DigTix did for us what no other ticket management company could - provide a robust, scalable and affordable solution. We were very impressed, but how would it perform over time? Answer - rock solid. Over the last four years, our nearly 50 employees haven’t been down a single hour. Using a cloud-based solution gave us redundancy, enabled us to shut down three costly servers and immediately minimized our IT spending. Our company is faced with many challenges, it's peace of mind knowing ticket management isn’t one of them.