DigTix v2.8.3 Now Available – Release Notes

DigTix’s engineering team is proud to announce version 2.8.3 of DigTix is now available on all production environments. DigTix v2.8.3 includes the following updates and improvements:

  • Added connectivity indicator and alert messages when internet is unavailable (online mode only).
  • Added ability to re-assign tickets by dragging them from the ticket grid to the user tree in the quick filter panel.
  • Breakdown of past due, due, and future-due tickets in assignment folders.
  • Priority-based ticket processing / assignment alerts (email, SMS, and instant message).
  • Added call center processing for JULIE (Illinois), Chicago Diggers, Wisconsin 811, and Indiana 811.
  • Several improvements to geocoding accuracy management.

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